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faq
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When will my order arrive?We send our parcels out on Friday, Saturdays and Sundays. This is due to wanting to reduce our carbon footprint as a business. We use courier and this usually takes around 3-5 working days. You will be sent a tracking number, which allows you to follow the status of your delivery step-by-step.
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How can I contact you regarding an order?Please email us directly on orders@graceandmayhome.co.uk. Be sure to include your full name and order number so we can assist with your query as quickly as possible.
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Is your packaging eco-friendly?Yes! All our packaging is made from 100% recycable and bidegradable paperboard and is fully certified by the FSC. They are also printed with eco-friendly vegetable and water-based inks. We even use plastic-free packing tape and labels printed on recycled paper. We also hope that our customers will re-use and/or recycle our packaging at home once they have unpacked their orders.
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Is it possible to become a supplier?Absolutely! If you have an eco-friendly product or a British business then we would love to hear from you. Please contact us on hello@graceandmayhome.co.uk to discuss. We also have a shop based in Lichfield so please feel free to pop in and see us during our opening hours.
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Who are Grace and May?We are two sisters who share a passion for British business and eco-friendly products. See our About page for more information.
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