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faq

  • When will my order arrive?
    We send our parcels out the same day you ordered. We use Hermes courier and this usually takes around 3-5 working days. You will be sent a tracking number, which allows you to follow the status of your delivery step-by-step.
  • How can I contact you regarding an order?
    Please email us directly on orders@graceandmayhome.co.uk. Be sure to include your full name and order number so we can assist with your query as quickly as possible.
  • Is your packaging eco-friendly?
    Yes! All our packaging is made from 100% recycable and bidegradable paperboard and is fully certified by the FSC. They are also printed with eco-friendly vegetable and water-based inks. We even use plastic-free packing tape and labels printed on recycled paper. We also hope that our customers will re-use and/or recycle our packaging at home once they have unpacked their orders.
  • Is it possible to become a supplier?
    Absolutely! If you have an eco-friendly product or a British business then we would love to hear from you. Please contact us on hello@graceandmayhome.co.uk to discuss.
  • Who are Grace and May?
    We are two sisters who share a passion for British business and eco-friendly products. See our About page for more information.
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